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A lot of care and compassion

Posted By wearingbw48

"A lot of care and compassion"

About: North Devon District Hospital / Accident and emergency North Devon District Hospital / Medical Assessment Unit (Alexandra Ward)

(as the patient),

I was admitted to NDDH with what turned out to be pneumonia. I just wanted to thank all the staff from the paramedics to the nurses & doctors and the ones who fed and watered me throughout my stay in A&E, MAU, Alex ward. The treatment they gave me was with a lot of care and compassion and nothing was ever too much. Also there was a good amount of humour as well that made the stay more enjoyable.

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Responses

Response from Jayne Gammon, Sister (Northern Services), Alexandra Ward (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 4 days ago
Jayne Gammon
Sister (Northern Services), Alexandra Ward (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I manage the Medical Assessment Unit and Alexandra Ward

Submitted on 29/10/2025 at 14:37
Published on Care Opinion at 14:38

Thank you for taking the time to write about your experience at NDDH. I am pleased to hear that you felt cared for and suitably entertained while you were unwell.

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Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 days ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 30/10/2025 at 12:07
Published on Care Opinion at 12:07

Dear wearingbw48,

Thank you for taking the time to provide us with your feedback and share your experience. I am pleased to hear that the staff made your stay more enjoyable, I will ensure that this is fed back to the wider ED team. I hope you are recovering well.

Best wishes

Sophie Hutchings
ED Governance & Operational Support Manager

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