"So lovely and reassuring"

About: Sexual Health Services - South Staffordshire (Open Clinic) Sexual Health Services - South Staffordshire (Open Clinic) ST16 3AQ https://openclinic.org.uk/clinics/stafford-central-clinic/

Posted by Samantha1990 (as the patient), 3 weeks ago

I came for a test for everything for peace of mind as I have had pains. Reception were friendly and the Lady that saw me was so lovely and reassuring. It's so nice to of had a warm welcome when it's a worry / stress on your mind. Thank you.

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Andrew Garratt

Senior Administrator, South Staffordshire SHS & HIV Services,

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I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 27/10/2025 at 14:05

Published on Care Opinion at 14:05

Hi Samantha1990,
My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.
I am pleased that you found the staff friendly and reassuring during your appointment. 😊
Kind regards,
Andrew Garratt, Senior Administrator

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