Text size

Theme

Language

"Communication in our local community"

About: Ayrshire & Arran Community Services / Speech and language therapy

(as a parent/guardian),

Our son is non verbal and uses a mix of AAC, makaton, visual and pecs to communicate. Recently Jo got in touch to say there was a project starting to ensure communication was accessible for all. Jo has been to lots of local business and this has allowed us to venture out more confidently. Local restaurants: our son has been able to communicate and order his own food and drinks, ask for toilets and pay the bill. Our local swimming pool has a communication board to allow him to communicate while in the swimming pool where we cannot take his AAC. Social stories for our local A&E and most recently our own doctors surgery have also got on board. This is a massive help for our son as he hides pain and sickness. Jo has done an amazing job at asking what we need and where we most need it and expanding our son's independence  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran last week
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 04/11/2025 at 11:01
Published on Care Opinion at 11:01


picture of Pamela Gibson

Dear JnG21

Thank you so much for taking the time to share your feedback with us via Care Opinion.

We are receiving so many lovely comments about this project and how it is helping with communication for all ages and it is great to hear how this is assisting your son and expanding his independence.

Our staff really appreciate receiving feedback about the services they provide and it will be my pleasure to share your lovely feedback with the Speech and Language Team and with Jo in particular.

Please accept my best wishes and thank you once again for taking the time to share your feedback.

Kind Regards

Pamela

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k