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"Very quickly seen and assessed"

About: Royal Hospital for Children and Young People (Edinburgh) / Accident & Emergency

(as a parent/guardian),

Excellent care for my 10 month old when he attended twice in one weekend due to being very dehydrated. Very quickly seen and assessed, compassionate staff who listened.

Special mention to the member of nursing staff who managed to find me a breast pump at 4am without fuss: thank you!

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Responses

Response from Lewis Doult, Clinical Nurse Manager, Royal Hospital for Children and Young People, NHS Lothian 2 weeks ago
Lewis Doult
Clinical Nurse Manager, Royal Hospital for Children and Young People,
NHS Lothian
Submitted on 14/10/2025 at 10:24
Published on Care Opinion at 10:24


Dear LW40,

I am sorry to hear your baby was dehydrated and needed to attend our Emergency Department twice. I am really pleases to hear you were seen by compassionate staff who were able to listen to you and make sure you had everything you needed.

I hope your baby is recovering well at home and thank you for taking your time to tell us about your experience.

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