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"Was helped from the beginning to the end"

About: University Hospital Hairmyres / Radiology

(as the patient),

I recently went through a CT Scan at Hairmyers University Hospital. 

I would like to praise the staff at the X-ray Department for their kindness and professionalism.

Being a disabled person and unfortunately I don't always have friends or family available to accompany me, I was really worried as I have had a few bad falls due to my MS. Here is where the magnificent staff stepped in prior and after my scan. Was helped from the beginning to the end and taken straight to the hospital exit. This helped with my anxiety of falling again.

So please thank everyone who spends beyond their profession.

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Responses

Response from Lisa Turki, Deputy Radiology Services Manager, Radiology, UHH, NHS Lanarkshire 2 weeks ago
Lisa Turki
Deputy Radiology Services Manager, Radiology, UHH,
NHS Lanarkshire

Deputy Radiology Services Manager

Submitted on 13/10/2025 at 11:34
Published on Care Opinion at 11:34


Dear Amoremio,

Thank you for taking the time to share your lovely feedback about your visit to the x-ray department.

I am pleased to hear that you found the staff kind and professional and that they assisted you throughout your visit which helped to ease your anxiety.

I will pass on your lovely feedback to the wider team.

I wish you well,

Kind regards,

Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Amoremio (the patient)

Hi Lisa

Thank you for acknowledging my post.

Once again I thank all the staff in the X-ray department.

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