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"Excellent physiotherapy"

About: Queen Margaret Hospital / MSK Physiotherapy service (Musculoskeletal)

(as a service user),

I was referred to physio with severe back pain, reduced balance and reduced mobility along with lots of falls. From there I was referred to spinal clinic to rule out anything sinister going on. 

I met Angie physiotherapist at my 1st appointment. She greeted me with a lovely smile then actually listened to my story and what was going on with me. Angie encouraged me not to give up, and after a thorough examination she came up with a plan of exercises to help me to get back to where I needed to be. Over the next 9 months I attended physio from twice weekly to weekly to monthly and have just recently been discharged. I was also assisted along the way with a physio assistant called Leanna. 

I was found to have a dropped foot and referred on for a foot splint which has helped so much. At the beginning of my journey I never thought I could get back to my work and be a functioning member of society again. 

Angie throughout my time attending continually encouraged praised and looked forward with me to achieve my dream of getting back to work. 

Angie is a credit to the physio department and I cannot praise her enough for helping me through this journey which has been difficult and physically/emotionally draining. 

Angie is a brilliant physio and her gentle kind manner was just uplifting. I never felt like a burden when seeing her. Leanna went off to do her physio training and I want to say how good she was as well and really supported me and guided me at the beginning of my journey. 

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Responses

Response from Amanda Leech, Head of Physiotherapy Profession, Physiotherapy Services, Health & Social Care Partnership 2 months ago
Amanda Leech
Head of Physiotherapy Profession, Physiotherapy Services,
Health & Social Care Partnership
Submitted on 28/08/2025 at 17:48
Published on Care Opinion at 17:48


picture of Amanda Leech

Hello Physiokh59,

Many thanks for sharing the story of your Physiotherapy journey. we are delighted that Angie and Leanna have made a significant difference to your life and that your rehabilitation journey has been so positive. We will certainly pass on your feedback to both of them as well as sharing with their colleagues and service leads. We always strive to provide an excellent service so it is lovely to receive such positive feedback when we achieve this.

Best wishes

Amanda

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