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"Excellent and efficient appointment"

About: Victoria Hospital / Pre-assessment

(as the patient),

Excellent and efficient appointment with staff who had all the information I needed. I felt confident in what was ahead.

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Responses

Response from Jeanette Ross, Nurse Practitioner, Surgical Pre-Assessment, NHS Fife 3 days ago
Jeanette Ross
Nurse Practitioner, Surgical Pre-Assessment,
NHS Fife
Submitted on 08/08/2025 at 15:27
Published on Care Opinion at 15:49


Hi BWcup51,

Thank you for taking the time to provide your feedback, it is always appreciated.

I am glad that you found your experience efficient and informative and we were able to provide you with answers to your queries/questions.

On behalf of the pre assessment team, I would like to wish you all the best with your upcoming surgery and recovery.

Many Thanks

Jeanette Ross

Nurse Practitioner

Surgical Pre Assessment - VHK

NHS Fife

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Response from Lauren Johnstone, Nurse Practitioner, Pre-assessment Suite, NHS Fife 3 days ago
Lauren Johnstone
Nurse Practitioner, Pre-assessment Suite,
NHS Fife
Submitted on 08/08/2025 at 15:34
Published on Care Opinion at 15:49


Hi,

Thank you so much for taking the time to leave such positive feedback, it is greatly appreciated. I am happy to hear that you found your appointment to be excellent and proficient. It is very good to hear that you felt staff had all the information you required and felt confident about what was ahead.

I would like to take this opportunity to wish you all the very best with your upcoming surgery and ongoing recovery.

Kindest regards,
Lauren Moffat

Nurse Practitoner

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