"Wait times"

About: The Ulster Hospital / Emergency Department The Ulster Hospital Emergency Department BT16 1RH The Ulster Hospital / Radiology The Ulster Hospital Radiology Newtownards BT16 1RH

Posted by Jen2 (as the patient), 3 months ago

Waited 5 hours to be scanned. At 2am we had to make the call to leave and come back tomorrow for potentially more waiting times. Not enough doctors on able to scan.

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Leanne Wilson

Interim Lead Nurse, Unscheduled Care,

South Eastern HSC Trust

Submitted on 28/07/2025 at 11:45

Published on Care Opinion at 11:45

Hi Jen2,
Thank you for sharing your experience and I am very sorry to hear you had such a long wait and had to leave without being scanned.
Unfortunately without personal details I am unable to look into the specific circumstances or determine what type of scan was required. Whilst some emergency scans are available overnight, others may only be accessible during normal working hours.
I would like to apologise for the inconvenience and frustration this has caused and hope that when you return, arrangements are made in a more timely fashion.
Best Wishes,
Leanne

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