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"She made a world of difference during a difficult time"

About: Armagh / District Nursing

(as the patient),

I would like to express my deepest gratitude for the exceptional care and compassion shown by Nurse Laura (District Nurse) from the Armagh Friar Surgery. After being diagnosed with stage 4 cancer and beginning a treatment plan that required regular draining of a drip every three days, I was understandably overwhelmed and anxious.

From the very first visit, Laura brought not only her medical expertise but also a level of kindness, professionalism, and reassurance that made a world of difference during an incredibly difficult time. Her visits became something I genuinely looked forward to — not just for the care, but for her warmth, empathy, and ability to make even the hardest days feel a little lighter.

Laura’s dedication and support have been invaluable. She has gone above and beyond in every aspect, and I truly cannot thank her enough. I feel incredibly fortunate to have had her as part of my care team, and I believe she is a shining example of what nursing should be.

Thank you, Laura, for everything you’ve done — your care has meant more than words can say.

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Responses

Response from Maeve McKenna, Integrated Care Team and District Nurse Manager, Armagh, Adult Community Services Directorate, Southern Health and Social Care Trust 6 days ago
Maeve McKenna
Integrated Care Team and District Nurse Manager, Armagh, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 05/08/2025 at 09:41
Published on Care Opinion at 10:09


Hi Oksanalva625,

Thank you for your kind words about Community Staff Nurse Laura. It is important for us to receive feedback to ensure we are providing a quality service and we appreciate you taking time to write to us.

I will be sharing your feedback with Laura and I am sure she will be delighted she has had such positive impact on your experience during an extremely difficult time.

I will be recommending Laura for a Trust Greatix Award in recognition of your feedback and the care she is providing.

Take Care,

Maeve

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