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"Great team!!"

About: Royal Hospital for Children (Glasgow) / Outpatient Department

(as a parent/guardian),

From start to finish the service from everyone at the hospital was amazing! The team were aware my daughter was very anxious and done everything to help and ease her mind. The distraction was brilliant as I too feel anxious when she has to get blood taken so I felt relaxed about the experience.

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Responses

Response from Mhairi Stirrat, Senior Charge Nurse, Outpatients - Royal Hospital for Children, NHS Greater Glasgow and Clyde yesterday
Mhairi Stirrat
Senior Charge Nurse, Outpatients - Royal Hospital for Children,
NHS Greater Glasgow and Clyde
Submitted on 18/07/2025 at 15:35
Published on Care Opinion at 15:35


picture of Mhairi Stirrat

Dear Mursta,

Thank you so much for your kind words. I’m absolutely delighted to hear that you and your daughter had such a positive experience during your visit. We understand how daunting it can be, especially for young patients, and I’m so pleased the team were able to help ease her anxiety and yours.

We take great pride in creating a calm and supportive environment, and it’s lovely to know that the distraction techniques made a difference. I’ll be sure to pass on your feedback to the staff involved, they’ll be thrilled to hear it.

Wishing your daughter all the very best, and please don’t hesitate to reach out if we can support you in the future.

Warm regards,

Mhairi Stirrat

Senior Charge Nurse

Outpatients RHC

Women & Children’s Services, Glasgow

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