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Made to feel very comfortable and relaxed

Posted By rhinods47

"Made to feel very comfortable and relaxed"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

Needed to have two teeth removed and was sent to NDDH by dentist because of past history. Was put under the care of Nigel and his great team. Turned up at appointed time, was seen on time and made to feel very comfortable. Procedure was explained to me in words that I understood. I was made to feel very comfortable and relaxed. As the procedure started I was told what he was doing, what was happening and if I was uncomfortable or felt any pain to let them know and they could stop. Extraction went without a hitch. What more could anyone ask.

No one likes going to the dentist especially having teeth removed but I can say with hand on heart that If I had to go there again I would ask to be under the care of Nigel and his team every time.

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Responses

Response from Francesca Harvey, Dental Nurse (Northern Services), Oral, Maxillofacial Surgery and Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 days ago
Francesca Harvey
Dental Nurse (Northern Services), Oral, Maxillofacial Surgery and Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 18/07/2025 at 15:45
Published on Care Opinion at 15:45

picture of Francesca Harvey

Dear rhinods47,

Thank you so much for sharing your experience! We’re thrilled to hear that Nigel and the team made you feel comfortable and well-informed throughout the entire process. We know dental procedures can be daunting, but it’s wonderful to hear that you felt relaxed and at ease from start to finish.

Your kind words mean a lot to us, I will pass along your feedback to Nigel and the team. We hope you are recovering well, please don't hesitate to contact us in the department if you have any queries or concerns.

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