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So reassuring and informative

Posted By Dece

"So reassuring and informative"

About: Roe Valley Hospital / Radiology

(as the patient),

I recently had an ultrasound with Lauren and Claire. Two lovely personalities who put me at ease. Checked all my details and reason for the referral whilst remaining friendly.

Lauren done the scan and was so reassuring and informative explaining everything as she was about to do it.

I felt like I mattered and was listened to during the appointment and left feeling relieved

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Responses

Response from Joanne McFeely, Clinical Specialist, Radiology Department Altnagelvin Hosspital, WHSCT yesterday
Joanne McFeely
Clinical Specialist, Radiology Department Altnagelvin Hosspital,
WHSCT

Submitted on 18/07/2025 at 11:30
Published on Care Opinion at 11:30

Hi Dece

Thank you so much for taking the time to post such positive feedback regarding your recent visit to our ultrasound department. It is always the small things that our staff do that can make all the difference to our patient experience. I will be delighted to pass your kind words onto Lauren, Claire & the entire Ultrasound team.

I wish you well for the future

Kind Regards

Joanne McFeely

Assistant Radiology Service Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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