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"I felt confident that I was in good hands"

About: Vale of Leven General Hospital / Day Surgery Unit

(as the patient),

Many thanks to the Vale of Leven hospital for their professionalism and excellent care.

From being booked in by the lady at reception to being looked after by all the nurses and Doctors at the Day Surgery Unit, I was met only with people who love the job they do. The department had a lovely relaxed atmosphere and I felt confident that I was in good hands. 

Their attention to detail in all aspects of the care they provided was excellent. From explaining the process of the day, the anaesthetic, the surgery and aftercare to making sure I was warm enough before surgery to wonderful tea and toast afterwards. 

Thank you to you all for showing that the NHS is still providing excellent care. 

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Responses

Response from Christine Kilday, Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy, NHS Greater Glasgow and Clyde yesterday
Christine Kilday
Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy,
NHS Greater Glasgow and Clyde
Submitted on 18/07/2025 at 14:25
Published on Care Opinion at 14:25


Dear Last of the Day,

Thank you so much for taking the time out of your day to post your very positive and kind feedback. We really do appreciate feedback as it allows us to reflect on our nursing care.

We hope you are recovering well following your surgery.

It is lovely to hear we are providing a relaxed atmosphere whilst remaining professional!

I will be sure to pass on your lovely feedback to the rest of the team.

Many thanks again

Christine Kilday (Senior Charge Nurse)

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