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"Doesn't give you a chance to explain properly"

About: Norfolk & Norwich University Hospital / Accident and emergency

(as a service user),

I feel the staff member I saw is the rudest I have ever come across, this doesn't come lightly, or even after a one off experience, I have now met them maybe several times and every single time, they are just rude and had a bad attitude. I saw them speaking rudely to patients who had a question, huffing and puffing. Asks you questions at the speed of 100mph and doesn't give you a chance to explain properly. 

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