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"Knowledge and kindness"

About: East Kilbride / Health Visiting East Kilbride

(as a parent/guardian),

Our Health Visitor came out to visit myself and my 13 month old son to carry out a routine visit. Lynsey was very friendly, exceptionally supportive and instilled so much confidence in me. She praised myself and my son and answered any queries I had with knowledge and kindness. A lovely experience for both me and my son, thank you! 

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Responses

Response from Jennifer Crawford, Health Visitor Team Leader, Health Visiting Team, South Lanarkshire University Health and Social Care Partnership 2 days ago
Jennifer Crawford
Health Visitor Team Leader, Health Visiting Team,
South Lanarkshire University Health and Social Care Partnership
Submitted on 17/07/2025 at 16:17
Published on Care Opinion at 16:17


Thank you so much for taking the time to share your lovely feedback about your recent visit with our Health Visitor, Lynsey. We’re absolutely delighted to hear that you felt supported, reassured, and confident following the visit. It’s wonderful to know that Lynsey’s friendly and knowledgeable approach made such a positive impact on both you and your son.

We’ll make sure your kind words are passed on to Lynsey and the wider team—feedback like yours really means a lot and helps us continue to provide compassionate, person-centred care.

Wishing you and your little one all the very best as he continues to grow and thrive!

Warm regards,
Jennifer Crawford
Health Visitor Team Lead
NHS Lanarkshire

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Response from Karen Maclure, Service Manager, Service Manager - East Kilbride Locality, South Lanarkshire Health & Social Care Partnership 2 days ago
Karen Maclure
Service Manager, Service Manager - East Kilbride Locality,
South Lanarkshire Health & Social Care Partnership
Submitted on 17/07/2025 at 16:45
Published on Care Opinion at 16:45


Dear Mrs G123

Thank you for taking the time to provide this lovely feedback about Lynsey. She will be delighted to hear the difference she is making and giving you the support that you need.

The health visiting team work really hard to support our children and families across East Kilbride and to hear this was a lovely experience for both you and your son is so rewarding for them.

It's a busy time being a mum especially with a toddlers on the go, so again my thanks for reaching out and getting in touch.

Kind regards

Karen

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