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"I never felt alone"

About: Royal Infirmary of Edinburgh at Little France / Transplants

(as the patient),

I want to express my heartfelt gratitude to the entire hospital staff who cared for me during my kidney transplant journey. From the moment I was admitted, every person I encountered—from the surgeons and anaesthetists to the nurses, healthcare assistants, and transplant coordinators—treated me not just as a patient, but as a person. Your dedication, professionalism, and compassion created a sense of trust and safety at a time when I needed it most. The surgical team’s expertise gave me a second chance at life, and the post-operative care I received was nothing short of exceptional. I always felt heard, supported, and cared for, no matter how busy the ward was. The nurses who monitored me day and night, the staff who took the time to explain every step, and those who simply offered a kind word when I was feeling low—you made a lasting difference. Recovery isn’t always easy, but knowing that such skilled and compassionate people were by my side gave me the strength to keep going. You weren’t just performing a job; you were changing my life.

I also want to thank the transplant coordinators, who managed every detail with such professionalism and genuine kindness. You turned a complex process into a journey I never felt alone on. To every person involved in my care—whether I met you directly or you worked quietly behind the scenes—please know that your work matters, and your care will never be forgotten. Because of you, I now wake up each day with new energy, new possibilities, and a deeper appreciation for life itself. Thank you from the bottom of my heart!

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 3 days ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 16/07/2025 at 09:28
Published on Care Opinion at 09:28


picture of Michelle Jack

Thank you Aki83 for sharing your journey with us and for this feedback. It is nice to know we have made a difference and made what must have been very stressful and difficult that little bit more bearable. I hope you are now recovering well.

Take care and thanks once again.

michelle

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Response from Rebecca Lomax, Deputy Charge Nurse, Transplant, Royal Infirmary of Edinburgh, NHS Lothian 3 days ago
Rebecca Lomax
Deputy Charge Nurse, Transplant, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 16/07/2025 at 17:09
Published on Care Opinion at 17:09


A huge thank you for your wonderful feedback on the team as a whole and on the care you received. We are truly appreciative of your kind words and are so glad you are recovering well at home after your transplant. I will be sure to share your words with everyone. Thank you again and do take care in your onwards journey. X

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