"The nurses in the department were excellent"

First visit anywhere in a long time away from my comfort zone. Had to come to an eye clinic on my own and have really bad anxiety just now. There was a lovely nurse called Lorraine in this clinic and she was amazing, she took me into a side room, calmed me down talking to me and then let me sit in there until the doctor was able to see me. Then another nurse took me back to the main entrance to get my lift home.

Everyone is quick to judge things and complain but there is never enough praise for people who are doing great jobs. I would love this lady to know that she made my visit to the eye clinic so much easier and I am not as anxious knowing I am going to be a visitor again and feel safe enough that the nurses in that department were excellent.