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Put me at ease straight away

Posted By Cecilia

"Put me at ease straight away"

About: University Hospital Hairmyres / Cardiology

(as the patient),

The staff at the department of medical cardiology in Hairmyres Hospital East Kilbride were extremely helpful and put me at ease straight away. Paul ran my ECG test and John fitted my cardiac monitor. Everything was explained well to me and it was handy to have the phone number for any questions that may arise. Thank you both very much.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 2 days ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 17/07/2025 at 21:22
Published on Care Opinion at 21:22

picture of Lise Axford

Dear Cecilia

Thank you for taking the time to feedback on the service Paul and the team provide in the medical cardiology department. Your comments will be shared with the whole team. They will appreciate knowing that everything was well explained and that you felt it was useful to have a contact number.

Paul and the team are working hard to ensure there is good communication and they reflect on all comments and patient experience.

Kind regards

Lise

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