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"All the staff were polite and helpful"

About: Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics

(as a relative),

My husband and I visited Wonford Hospital recently for a follow up appointment after my husband’s back surgery.  All the staff were polite and helpful. The consultant was highly professional, and very caring. We are so fortunate to have an NHS.

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Responses

Response from Julia King, Clinical Nurse Manager, Fracture clinic and PEOC OPD, Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Julia King
Clinical Nurse Manager, Fracture clinic and PEOC OPD,
Royal Devon University Healthcare NHS Foundation Trust

I am responsible for monitoring overall service delivery, and the day to day running of both departments. I work closely with the Orthopaedic Consultants, Radiologists, Therapists, Trauma Nurse Practitioners, Orthopaedic Practitioners and Nursing staff to ensure cohesive care is delivered. I am very fortunate to have a dedicated team of staff, who work extremely hard to ensure patient safety is maintained, and that clinics run as smoothly as possible.

Submitted on 22/05/2025 at 16:31
Published on Care Opinion at 16:31


Dear Pwgossage,

Thank you so much for taking the time to leave such positive feedback, I will ensure that it is shared with the Spinal Consultant and the Orthopaedic Outpatient nursing team.

We all strive to ensure that we are compassionate, professional and polite, and that we deliver high standards of care to all patients attending the department.

I wish your husband a speedy recovery, and hope in the nicest possible way that we do not have to see you back here again!

Kind regards,

Julia King

Clinical; Nurse Manager

PEOC OPD & Fracture clinic.

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