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Birth of son

Posted By Gratefulmum25

"Birth of son"

About: Maternity / Emergency Obstetric Unit Maternity / Home from Home Maternity / Labour Ward / Delivery Suite Maternity / Maternity Ward The Ulster Hospital / Neonatal

(as the patient),

We recently gave birth to our son at the Ulster Hospital and we are beyond grateful for the fantastic care we received. 

From the moment we arrived, every single member of staff was attentive, kind, and genuinely supportive. The birth of our son was not straightforward but the staff’s professionalism was matched only by their warmth — we felt completely safe and well cared for and constantly reassured during our week long stay at the hospital.

All members of staff in each of EOU, Home from Home, Labour Ward, NICU and the Maternity Ward (all of which we experienced!) worked seamlessly as a team, always available when we needed them, and incredibly thoughtful in every interaction. They took the time to explain everything clearly, checked in on us regularly without ever being intrusive, and made sure we were comfortable and all our questions were answered. 

What stood out the most was the human touch — everyone had a smile, a kind word, and a calming presence. They didn’t just provide excellent medical care; they gave us a sense of calm and confidence.

We’re truly grateful for the exceptional care we received. We can’t thank you enough. 

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Responses

Response from Sarah McKevitt, Lead Midwife, Woman & Acute Child Health - Maternity, South Eastern Health and Social Care Trust 2 months ago
Sarah McKevitt
Lead Midwife, Woman & Acute Child Health - Maternity,
South Eastern Health and Social Care Trust

Submitted on 08/05/2025 at 10:56
Published on Care Opinion at 10:56

Dear Gratefulmum25,

Congratulations on the birth of your Son and I hope you are both doing well.

When a birth is not straight forward it is an anxious time for parents so it is important to us that you feel safe and reassured in our care. All the teams work tirelessly to ensure that that all families who use our service are treated with kindness and compassion in a warm and friendly atmosphere. Your acknowledgment of this is very much appreciated.

Thank you for taking the time to post this very positive feedback, your kind words will mean a lot to the teams who were involved in your care,

Kindest Regards

Sarah

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Response from Katrina Wilson, Interim Lead Nurse, Neonatal, South Eastern HSC Trust 2 months ago
Katrina Wilson
Interim Lead Nurse, Neonatal,
South Eastern HSC Trust

Submitted on 13/05/2025 at 10:27
Published on Care Opinion at 10:27

To Gratefulmum25

Many thanks for your kind words, I’m delighted the care you received was so positive.

And wishing you all the best for the future with you baby boy.

Katrina

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Response from Emma Johnson, Interim Lead Midwife CoMC, Maternity, South Eastern HSC Trust 2 months ago
Emma Johnson
Interim Lead Midwife CoMC, Maternity,
South Eastern HSC Trust

Submitted on 13/05/2025 at 13:09
Published on Care Opinion at 13:09

Dear Gratefulmum 25

Thankyou so much for sharing such positive feedback for our teams. We will ensure this is shared to all.

I wish you all the very best & hope that you & your baby boy are keeping well,

Kindest regards

Emma

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