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"I felt that she gave me time, I didn’t feel rushed"

About: Royal Victoria Hospital / Immunology Day Centre (Ward 34)

(as a service user),

I had my review appointment recently. Dr Rajendra rang me. She took time to ask me about my health and made suggestions to help . She took time to listen to my concerns and answer my questions . I felt that she gave me time. I didn’t feel rushed. 

I got a follow up letter with a synopsis of the appointment and advice about my health moving forward. This is very helpful. I would like to thank Dr Rajendra for her time and advice.

I would also like to thank all those involved in organising my appointment, reviewing the appointment and sorting my follow up letter.

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Responses

Response from Service Manager, Pharmacy and Laboratories Division, Belfast Health and Social Care Trust 12 months ago
Submitted on 12/12/2024 at 10:35
Published on Care Opinion at 12:43


Good morning, thankyou for the positive feedback on your experience.

I have passed on your comments to Dr Rajendran and the Immunology Team.

Best wishes.

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