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"Every member of the team I met was lovely and made me feel at ease"

About: University Hospital Wishaw / Breast Clinic

(as a service user),

I attended a recent breast clinic appointment for some right sided breast pain. As I’m already under the care of the breast clinic I received my appointment quickly. 

I was seen and checked over before being sent for a mammogram ( my annual screen was almost due) so it was done there and then. I was able to get the results quickly so there wasn’t any worrying waiting to find out if everything was ok. Thankfully everything appeared to be fine. 

Every member of the team I met was lovely and made me feel at ease. I appreciate that it’s a busy clinic and sometimes there can be long waiting times but on this occasion everything was very efficient and ran smoothly. Thank you. 

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Responses

Response from Mhairi Simpson, Nurse Consultant, University Hospital Monklands, NHS Lanarkshire 11 months ago
Mhairi Simpson
Nurse Consultant, University Hospital Monklands,
NHS Lanarkshire

I am the professional lead for cancer nursing and a member of the cancer care management team.

Submitted on 09/12/2024 at 16:37
Published on Care Opinion at 16:37


picture of Mhairi Simpson

Dear JYM669

thank you for taking the time to share your recent experiences of attending the breast clinic at UHWishaw. It is valuable for us to receive feedback and I will ensure that this is shared with the team. It is important for us to know what matters to people when they attend the breast clinic.

I am pleased that you were seen timeously and made to feel at ease then having the outcome for your tests that you did.

take care

Mhairi

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