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"Fabulous nurse"

About: Forth Valley Royal Hospital / Fracture Liaison Clinic Forth Valley Royal Hospital / Paediatrics

(as a parent/guardian),

Came into to have my daughters cast changed. We were called in by Claire who from the get go was amazing 

She made my daughter feel at ease and was great fun. 

She was so professional and at the same time familiar. She had us laughing from the start and made the whole appointment strangely enough really enjoyable.

It’s so lovely to come into a busy hospital where these nurses are seeing countless patients a day and to be made to feel special. 

Thank you Claire for your kindness, your stories and your fabulous bedside manner.

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Responses

Response from Helen Bauld, Department Manager Paediatrics & Neonates/Senior Nurse, Women, Children & Sexual Health Directorate, NHS Forth Valley 13 months ago
Helen Bauld
Department Manager Paediatrics & Neonates/Senior Nurse, Women, Children & Sexual Health Directorate,
NHS Forth Valley
Submitted on 25/10/2024 at 17:18
Published on Care Opinion at 17:18


good afternoon Ruby's Mum

thank you for taking the time to tell us about your and Ruby's experience. It was delightful to hear and I am pleased that it was so positive. I shall ensure that this is passed tp Claire in the department.

many thanks again

regards

Helen

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