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Exemplarary Ambulance Team

Story from nhs.uk

"Exemplarary Ambulance Team"

About: East Midlands Ambulance Service NHS Trust

Following a fall, lacerated scalp & blood loss, ( Incident 18925649, 10/10/2024), Paramed Cat & Asc El attended and demonstrated complete professionalism, humour & a holistic approach in assessing my condition, returning me to a safe position, completing a thorough check (Ecg, Bp,Meds, Wound, dressings) of my condition. Hospital was not needed and I signed accordingly. A great team, excellent service and a credit to the service. A 'can do' attitude. Thank you !!

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Responses

Response from East Midlands Ambulance Service NHS Trust 12 months ago
East Midlands Ambulance Service NHS Trust

Submitted on 06/11/2024 at 07:01
Published on nhs.uk at 07:01

Dear Mike Daly

Thank you for taking the time to share your kind words with us. We do hope you are feeling much better now and we are delighted to hear that our ambulance crews were able to help you in what must have been a scary time for you. We are very proud of our ambulance crews and especially to hear they were professional, using appropriate humour to help you feel relaxed.

If you are able to, we would appreciate you sharing your comments with our Patient Experience team, with as much detail as you can (e.g. date, time and location), so that they might identify the crew who cared for you and share your words with them. You may contact them via our website using the compliments form or via our voicemail line 0333 012 4216 (where we aim to respond to details left within 3 days – please note this is not a “live line”).

Best wishes, Sarah Connerton, Patient Experience Manager, East Midlands Ambulance Service

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