I want to leave some feedback for the staff at Barnstable Hospital, critical care unit. Everything was unbelievable. I didn't have full understanding at the time due to my injuries but this is what I do recall. I had broken 31 bones (hips, shoulder, spine and ribs). I would say 99% of my experience was first class.
There were a couple of hiccups. The first one was when the Physiotherapist tried to take tests from my stomach. I explained to them that they should test my nose, as this is where the issues were coming from. They didn't listen to me, however the nose test didn't work so I found this unhelpful.
The second occasion was when being transported by ambulance transport, they drove another 15 miles away from the direction of my house, in order to let someone else off. I could have been dropped off much earlier, without having to wait on the longer journey.
Everything else was first class and the staff were very good. The surgeon told me he would inject pain relief into my spine, as I had broken so many bones, it would be really painful, and I appreciated this so much!
The staff also removed my bed (I'm in a care home now) and replaced it with a hospital bed, which has a more supportive mattress. Again, I really appreciated this. I'm a survivor. I've survived 89 years and I'm healing from this every day. Thank you.
"99% of my experience was first class"
About: North Devon District Hospital / Intensive & Critical Care Unit North Devon District Hospital Intensive & Critical Care Unit Barnstaple EX31 4JB South Western Ambulance Service NHS Foundation Trust South Western Ambulance Service NHS Foundation Trust Exeter EX2 7HY
Posted by yellowkc54 (as ),
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