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"They went above and beyond for us and she left very happy"

About: Perth and Kinross Health & Social Care Partnership / Public Dental Service (Tayside)

(as a parent/guardian),

My daughter who has global development delays, sensory processing disorder, possible ADHD and autism, also along with epilepsy and anxiety disorder. She is petrified of the dentist and was in a lot of pain with a bottom back tooth.

She would normally need to be put to sleep for getting teeth out, or the gas and air for fillings etc.

Dr Zahid and nurse Bev were so patient and understanding, fantastic in fact, made her feel at ease and took her through step by step. She managed with the general injection to numb her up and she went and got the tooth pulled. This might not seem a lot to people, but for me as her mum this is a big thing and also for her as she has never had any treatment in the dentist without needing gas and air to keep her calm before.

The staff here at the Kingscross dental went above and beyond for us and she left very happy, which has never happened before. So Dr Zahid and Bev - amazing! 😁🥰

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Responses

Response from Gillian Elliott, Deputy Clinical Dental Director, Public Dental Service, NHS Tayside 11 months ago
Gillian Elliott
Deputy Clinical Dental Director, Public Dental Service,
NHS Tayside
Submitted on 21/08/2024 at 15:41
Published on Care Opinion at 15:41


picture of Gillian Elliott

Thank you so much for sharing this feedback. We are thrilled to hear that the staff were able to make her visit a positive one. We understand how challenging dental visits can be, especially with her complex needs, and it means a lot to us that she felt comfortable and safe throughout the procedure.

Thank you again for your kind words. We will make sure to share your feedback with the team.

Kind regards

Gillian Elliott

Deputy Clinical Dental Director

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