Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

She is a credit!

Posted By pepperwg75

"She is a credit!"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I was made to feel at ease, I went in feeling depressed with my issue but came out feeling hopeful. I had a wonderful nurse who was very understanding, her name was Cathy and what a credit she is to your services.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 11 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 31/07/2024 at 13:52
Published on Care Opinion at 13:52

picture of Andrew Garratt

Hi Pepperwg75,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your feedback with Cathy and she will be pleased that she put you at ease and was understanding towards you. 😊

Kind regards,

Andrew Garratt, Senior Administrator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k