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"The care and expertise are of the highest quality"

About: Belfast City Hospital / Oncology Royal Victoria Hospital / Ear, Nose & Throat Royal Victoria Hospital / Endoscopy Unit

(as the patient),

I was diagnosed with throat cancer in February 2024. I attended Mr Black ENT. The care I have been receiving from him and his team is of the highest quality.

I was subsequently referred to Dr Houghton, oncologist in BCH, who arranged my ongoing treatment. The care I am receiving there is also of the highest quality, This applies to everyone in the unit from nursing staff, radiologists, admin staff and especially Dr Houghton. This unit is absolutely amazing and is organised totally in the interest of the patient so that their cancer journey is made as easy as possible to deal with.

I also had to avail of the Endoscopic Unit in RVH. Once again the care I received was wonderful. The pre assessment nurse Susan was extremely helpful and reassuring and the whole  team in the department including Honey the lead nurse was amazing. I received a copy of my report immediately and it was sent to my GP on the same day.  The care and expertise that all these clinicians give are of the highest quality.

My cancer journey has still some way to go but I feel confident that I will continue to receive the wonderful care from the clinicians I have had the good fortune to meet, who give daily to their patients attending for treatment.

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Responses

Response from Heather Russell, Deputy sister, Endoscopy, Belfast Health and Social Care Trust 11 months ago
Heather Russell
Deputy sister, Endoscopy,
Belfast Health and Social Care Trust

work with a great team

Submitted on 25/07/2024 at 11:03
Published on Care Opinion at 11:03


Good morning,

Thank you so much for getting in touch to let us know about your recent visit to RVH Endoscopy. I am very sorry to hear about your recent diagnosis in February but I am glad that you are having a positive experience from the care teams on your journey.

The RVH endo team always try their best to support each and every one of our patients to the best of our abilities, so it is lovely to get feedback that we are getting things right.

I will pass your thanks on to Susan and Honey and the rest of the team. We all wish you the very best for your journey ahead and if our paths cross again we will continue to support you any way we can. All the best for your future treatments.

Kind Regards

Heather

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