"Excellent care and support"

I was admitted by ambulance very early in the morning with a fractured hip. The team in A&E were caring, supportive and explained exactly what they were doing at each stage. The team were professional, whilst maintaining a friendly and approachable manner and continually checked how I was feeling and what level of pain I was experiencing so they could give appropriate medication.

The professional attitude continued when I was admitted to Ward 30 the following day and after my hip surgery. Across the lovely, smiling nursing team, the cleaner of the room I was in, the doctors and the anaesthetists, the physios, everyone found the time to check how I felt, explain procedures and make my period in hospital as least traumatic as possible.

Thank you for helping me when I needed it.