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One of quite a few overnight stays in Buckland Ward

Posted By Dirk

"One of quite a few overnight stays in Buckland Ward"

About: East Surrey Hospital / Urology

(as the patient),

My latest admission was to remove 5 bladder tumors in early November.

The care I received was wonderful. Nothing was too much trouble. Matron Jacqui and her team deserve the highest praise.

This is not an isolated instance. I received the similar care when I was in Chaldon ward back in April 2013 when I was treated for a minor stroke. I can also commend the catering, an example being a very tasty tuna and pasta salad for lunch.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 10 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 13/11/2013 at 22:32
Published on Care Opinion at 22:38

picture of Ian Mackenzie

Dear Dirk

Thank you for taking the time to post such a nice comment about your recent experiences at East Surrey Hospital. I will pass your comments to the Buckland Ward team.

It was good to read your positive views of the food - the tuna and pasta bake in particular - as our catering staff work very hard to provide nice food for all our patients.

Kind regards

Ian

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