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So kind, so caring, so understanding, so gentle

Posted By Osprey1

"So kind, so caring, so understanding, so gentle"

About: Arbroath Infirmary / X-rays and Scans

(as the patient),

I would like to convey my heartfelt thanks, to the lovely Mrs Graham (Radiology) Arbroath Infirmary, she was so kind, so caring, so understanding, so gentle as I was a little distressed at the time with another ongoing health issue.  Also to Mrs Graham’s helper who was also very nice.  Once again , big big thanks xx. 

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Responses

Response from Michael Conroy, Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance, NHS Tayside 15 months ago
Michael Conroy
Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance,
NHS Tayside

Submitted on 24/04/2024 at 21:43
Published on Care Opinion at 21:43

Dear Osprey1,

Thanks for taking the time to post this very positive response.

I am so pleased you had such a great experience and found the staff so empathetic and kind.

I will ensure this is passed onto the staff as they will be delighted to have such a heartfelt compliment.

Kind Regards

Mike

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Margaret Taylor, Lead Sonographer Radiographer, Clinical Radiology, NHS Tayside 15 months ago
Margaret Taylor
Lead Sonographer Radiographer, Clinical Radiology,
NHS Tayside

Submitted on 25/04/2024 at 15:09
Published on Care Opinion at 15:09

picture of Margaret Taylor

Dear Osprey1,

Thank you so much for your important feedback!

It really means a lot to our whole team, to get such positive feedback. I will be sure to let Mrs Graham and her assistant who were involved with your care, know of the good experience you have had.

I do hope your diagnostic and treatment journey progresses positively, and you reach a swift return to full health.

thanks again

Margaret

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