"Amazing Team!"

I would just like to leave a review to say thank you to the lovely people at Vesta Road Surgery who have been wonderful.

I am really grateful for the kindness and care I’ve received at Vesta Road. They have a great deal of wonderfully kind people in their team and I have been helped by so many. So I would like to thank those who have been so instrumental in looking after me.

When you are really unwell there is a lot of organising and admin to do, amongst multiple hospitals and departments, and that alone can be so daunting and stressful. But I know that when I call the team I am always met with so much respect and kindness. Even when they are incredibly busy. Thank you to the lovely people I interact with on a very regular basis!

There have been so many prescriptions, queries, emails and referrals that I have needed and I have never been made to feel guilty or embarrassed when I have required help. And that can be rare. They are just really blooming wonderful people.

I am under the care of one of the Partner GPs and he has been thorough, helpful, thoughtful, incredibly empathetic and has truly listened. He listened to me at a time when I had been dismissed by other medical professionals and was spending an awful lot of time in hospital and felt like I had lost hope. I feel very safe in his care. I am so grateful to him.

The pharmacist, is absolutely wonderful too, and has been incredibly thorough and kind in helping me to safely manage the many new medicines I have had to add to my list.

I think I have already mentioned the operations manager for her help at the end of the phone but she has been incredibly kind and has sent so many referrals and emails to help me which I’m sure has been a lot of extra work. She’s managed to make even blood tests an enjoyable experience too. No matter how many times I’ve had to do them!

I really just want to say that the kindness, patience and understanding from these people has been one of the only things that has helped me get by this past year as it’s been really hard with far too many hospital stays and new conditions to add to the mix.

It’s very rare to find a group of people as kind and hard working as those I’ve mentioned. Two in particular always manage to make me smile even when I’m not at all well. I know that nobody ever wishes to be unwell but this last year I have been grateful to have had them at the end of the phone when I’ve needed medical care and some kindness. My husband has to do an awful lot of organising on my behalf when i'm unwell and he too feels so grateful for this incredible team.

I’m really grateful for all of the help that everyone has given to me and my husband when he’s called on my behalf.

I wish I was better but I owe a lot to these lovely people!

Thank you so so much.