Was advised by spinal surgeon to have physio for my damaged back. Bupa issue these in blocks of 5 . First set of 2 was fine , physio using laser and ultrasound. Third request denied , no reason given. They tell me I have £95 still in my pot for outpatients but deny my claim. I have severe back pain, spasms and unable to sleep with pain. There review takes 3 weeks while I have no treatment
"Terrible aftercare "
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