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"No gel in any of the hand sanitisers"

About: The Lawson Practice

(as the patient),

I was told by the staff member on the desk to go up stairs for my appointment so I did, and then someone called a number of names out and asked me who I was. I said my name and they said I was not on the list. I told them I was just sent up and they said no I wasn't - and that I should go down and talk properly and slowly and explain my self better.

Also for a doctors surgery to have no sanitizer in any of there bottles is very bad.

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