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"Excellent care during day procedure"

About: Causeway Hospital / Day Procedure Unit

(as a service user),

Recently I attended the day procedure unit at Causeway Hospital, Coleraine. I really must express my thanks to the whole medical and nursing team there - they were all excellent. The surgeon Mr Paschalis was very skilled and professional and all the nurses including Emma and Elaine were kind and  caring; from admission at the start to frequently checking that I wasn't in any pain.

I had the sense that my safety was paramount and the different areas of day procedure ran like clockwork. There was great teamwork amongst the staff which to me created a stress-free environment and in me a relaxed patient. No doubt this has also aided my recovery. Thank-you all so much. A great NHS which must be cherished.

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Responses

Response from Charlotte McKeeman, Ward Sister, Day Procedure Unit, Causeway Hospital, NHSCT 2 years ago
Charlotte McKeeman
Ward Sister, Day Procedure Unit, Causeway Hospital,
NHSCT
Submitted on 06/02/2023 at 10:50
Published on Care Opinion at 10:50


Hi there

I am delighted to hear that you had a positive experience in our unit. We aim to make every patients journey through the department safe and positive and I am glad to hear that you had a good experience. I will pass on your compliments to the staff and would like to thank you for taking the time to send in your kind words, it is greatly appreciated.

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