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"Supported during birth"

About: Queen Elizabeth University Hospital Glasgow / Maternity care

(as the patient),

I had a difficult pregnancy and as soon as I was in 38th week I was given the option to go for induction or C section. I had heard horrible stories of being induced and use of forceps etc so I was panicking and also after care of c section. Nelly was there to give me more information about both and calmed me down. She was a great help since English is not my first language so meeting someone who could speak in my language was really helpful and re-assuring in that situation.

I ended up having a section and after that the pain I had was unbelievable and I was shouting for help and Nelly was there again to calm me down and she even spoke to other nurses translating what I was saying. She was so calm and nice. She had a nice smile on her face that calmed me down when I looked at her. She spoke with confidence and tried to explain everything so I knew it was not an unusual thing that was happening to me. She helped me a lot in breastfeeding as well again because of she knew my language and it was really helpful.

I had an allergic reaction after I left and I had to come back without my baby so it was a difficult night being on my own without my baby and Nelly was there to support me again. 

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Responses

Response from Gaynor Bird, Lead Midwife, Maternity, NHSGGC 2 years ago
Gaynor Bird
Lead Midwife, Maternity,
NHSGGC
Submitted on 14/12/2022 at 10:11
Published on Care Opinion at 10:11


picture of Gaynor Bird

Dear Marzaf,

Many thanks for taking the time to tell us about your experience here at the Queen Elizabeth University Hospital and congratulations on the birth of your baby.

It is lovely to hear how Nelly was able to support you so amazingly throughout your birth, help to keep you calm with such confidence and reassurance and support you with breastfeeding.

I will ensure that Nelly receives your praise as I am sure that she will be delighted by this.

Thank you again.

Gaynor

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