"Efficient, professional and friendly"

Having experienced chest pain I called 111 for advice. The operator I spoke to asked questions to determine symptoms and severity to take the best course of action.

An ambulance was arranged to come to my home so paramedics tests could carry out tests. The ambulance arrived within minutes.

The paramedics carried out tests and due to high blood pressure advised I go to the hospital to be checked out further.

On arrival at hospital cardiac and blood pressure tests were taken again to rule anything in or out.

I was then taken to A and E minors to speak to a consultant who relayed findings of the tests to me.

Suspected Roemheld syndrome was mentioned and a likely cause due to symptoms having started directly after I ate a meal. Given in general terms I'm healthy and have no heart problems this seems to be a likely cause.

My chest felt like it was being pressed and I felt discomfort when inhaling.

Initially it crossed my mind I was having a panic attack as I've been under pressure lately but thought I was dealing with it well.

From the 111 call to the wonderful paramedics and hospital staff,

I was treated with respect and understanding.

I can't thank those involved enough for their professionalism and the high level of care I received.

My dealings with the NHS have been and are positive.

Great, hardworking and knowledgable staff are a credit to the NHS. Thank you.