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About how good the nurse was

Posted By Mother of a 3 year old

"About how good the nurse was"

About: North West Boroughs Healthcare NHS Foundation Trust

(as a carer),

My 3 year old daughter was unwell and NP Mills checked her. She was being very caring and took plenty of time to clear our queries, showing no-hurrying signs and thoroughly checked her to our satisfaction. She even gave some extra tissues for my daughter as I wasn't carrying any at that time. That was a very kind gesture.   Thanks very much for today.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 6 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust

Submitted on 18/12/2017 at 14:38
Published on Care Opinion at 16:42

Dear Anonymous

Thank you for the taking the time to post your comments

My name is Katherine Earlam and I am a PALS officer for the Trust.

I was very pleased to hear of your positive experience of our services and I would like to assure you that I will forward your comments onto the team involved so that they can share them with the staff.

If you would like to contact me my contact details are:

Number: 01925 664450

E-mail: Katherine.earlam@nwbh.nhs.uk

My hours of work this week: 09.00 am – 5.00 pm

Once again I would like to thank you for taking the time to tell us about your experience. We sincerely value your feedback as this will help us to continue to improve our services for others.

Please could you send me further details, I.e. which clinic you attended to enable me to pass on your kind comments to the correct team.

Kind regards

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