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"Metal Health Crisis Team"

About: Sheffield Teaching Hospitals NHS Foundation Trust

It is an understandable fact that mental health is under funded in this country: what is not however is the awful care given by the crisis team. My friend sat sobbing about how she had harmed herself in the past and was scared she would again as she doesn’t feel in control: the team then told her all they could give her were emergency numbers and that ‘more people bang themselves in hospitals than at home’. Luckily we managed to get her to a GP that evening and has been fast tracked through a counselling service. Absolutely shocking. Disgusting how another person can be so cold to another and the fact they didn’t even say bye upon leaving they simply just walked away and a nurse had to tell us the room was needed by someone else now.

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 01/11/2017 at 13:02
Published on Care Opinion at 15:55


Dear author

I was very saddened to hear about your friend's experiences and that all the team could offer was emergency telephone numbers. I am not sure however whether this relates to the Sheffield Teaching Hospitals NHS Foundation Trust as the Crisis Team is managed by Sheffield Health & Social Care Trust which is another NHS organisation based in Sheffield.

If you do want to raise concerns more formally you can contact the Health & Social Care Trust directly or contact ourselves and we will be pleased to forward your concerns on. To contact this Trust you can either telephone 0114 271 1976 or email pst@sth.nhs.uk

Kind regards

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