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Chalazion Removal Day Case surgery Thursday 28...

Story from nhs.uk

"Chalazion Removal Day Case surgery Thursday 28..."

About: Manchester University NHS Foundation Trust

Excellent care & service

I was met by friendly, professional caring staff.

From the reception staff to the Nurses & Doctors.

My experience was outstanding.

All procedures were explained very professionally before I was taken into surgery and medication was ready for me on discharge.

Please thank all staff on Day Case unit for all their care and professionalism

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Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 05/10/2017 at 10:08
Published on Care Opinion at 10:17

Thank you for taking the time to post you kind comment on the NHS Choices website. We were very pleased to know that you had a positive experience at the Manchester Royal Eye Hospital. We were pleased to read that you felt you received an excellent standard of care and service and that you found our staff to be professional and friendly. It is always good to receive feedback which highlights the hard work of our staff. It was especially good to read that you were kept well informed and that everything was explained professionally to you, and we were happy to know that you were discharged in a timely manner. We will ensure that your feedback is passed on to the Matron so that it can be shared with the wider teams involved in your care.

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