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"wast off time"

About: Blackpool Teaching Hospitals NHS Foundation Trust

Not been able to walk for 10 week been to a and e 5 times.my doctor told me I need a cat scan.they told my blood and had to much lactic acid? It will go away in a month.a month later went back to my doctor ask why I didn't have cat scan I said it was lactic acid.told my blood agent no lactic acid there? Went to Preston hospital got MRI scan on neck doctor phone up next went for a emergency operation on my neck nerve trapped.Blackpool Vic was not listening to me pushing me away every time I went there I started thinking it was in my head I felt I was just a number unwelcome The Receptionist is very rude.I will not use Blackpool Vic agen.You don't have you use the hospital where you live you can go to any.Blackpool Vic only good breaks (arm leg or nose) any thing else they will wast your time and then send you to Preston.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 12/05/2017 at 12:21
Published on Care Opinion on 14/05/2017 at 11:28


picture of Eleanor Walsh

Thank you for taking the time to provide me with feedback regarding your recent experiences at Blackpool Teaching Hospitals. I am sorry that we have not been able to meet your expectations.

If you feel it appropriate and so that we can get further details about what has happened and ensure that your concerns are fully investigated please can you contact our Patient Relations team directly on:

patient.relations@bfwhospitals.nhs.uk

Thank you

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