This is second time in last few weeks the team haven't returned my calls. Initially contacted a month ago (as previously posted), weeks went by and no one bothered to make contact.
Made contact again middle of last week. Told yet again duty practitioner unavailable, left my name and number and told that I would be called back. 6 days later again no one has bothered to return my call.
Something is clearly going wrong as history of calls not being returned keeps repeating. In fact over last few months this has been more of an issue than I've ever known it to be. Maybe an internal audit to find out why this is happening needs to take place. It happening once you can justify but for it to keep happening, questions need to be raised as to why.
"Let down by Warrington recovery team"
About: North West Boroughs Healthcare NHS Foundation Trust North West Boroughs Healthcare NHS Foundation Trust Warrington WA2 8WA
Posted by theVster (as ),
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