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Marvellous Staff

Story from nhs.uk

"Marvellous Staff"

About: Royal Hallamshire Hospital

I would like to say a really big thank you to all the staff that dealt with me when I had to have a CT colonoscopy Scan, I had cancelled this appointment twice, one was due to going on holiday , but the other was due to being so nervous, but I know I had to attended my third appointment, I was greeted by two lovely receptionists, than I was introduced to another member of staff who was so patient told me what I had to do , and than they put the cannula in, no pain. Than I was meet by the team, who were going to do the scan there was a really nice Doctor, and two nurses, one nurse took me through everything with so much care, the next nurse was really lovely, gave me so much reassurance. When I was having the scan they were asking if I was alright, . Made me feel so at ease.

so I would like to thank all off them for there kindness patience, and understanding . Thank you Michelle X

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 17/10/2017 at 10:26
Published on Care Opinion at 11:57

Dear Michelle

Thank you for leaving feedback. Your kind and positive words will mean a great deal to the staff involved who do strive to support patients through these procedures, as they know they can cause a lot of anxiety and concern. They will really appreciate and be encouraged by receiving your feedback.

With thanks and all best wishes

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