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Outstanding care at Derriford.

Story from nhs.uk

"Outstanding care at Derriford."

About: University Hospitals Plymouth NHS Trust

I am writing to express my gratitude for the excellent care and treatment I received when admitted in the early hours of 28th October. I was cared for in Tavy and Tamar wards then transferred to Bickleigh. I was overwhelmed by the kindness and professionalism shown by all staff. Can't praise enough. Many thanks to you all.

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Responses

Response from Claire Jukes, Patient Experience Support, University Hospitals Plymouth NHS Trust 7 years ago
Claire Jukes
Patient Experience Support,
University Hospitals Plymouth NHS Trust

Submitted on 12/12/2016 at 11:11
Published on Care Opinion at 11:40

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Dear Linda

Thank you for taking the time to share your recent experience of the care you received whilst you were on Tavy, Tamar and Bickleigh Ward. As we make every effort to provide the highest standard of care and treatment at all times, it was lovely to read your positive comments of praise about our staff and also the paramedic team who came out to assist you.

I will ensure a copy of your post is shared with all the teams involved in your care. Comments of support and thanks are so important to our staff and I know they will be very grateful to read your positive comments.

I hope you are feeling much better now.

With best wishes

Claire Jukes

Patient Services Support Manager

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