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"Ultrasound Scan"

About: Ilkeston Community Hospital

(as a service user),

I recently had an ultrasound scan at Ilkeston Hospital. The receptionist was really helpful when I needed more information. I was quite nervous as I was worried about the results. The sonographer was so kind and friendly that she put me completely at ease and was very professional. Thank you for putting my mind at rest.

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Responses

Response from Chrissy Fairey, Patient Experience Information Officer, Patient Experience Team, Derbyshire Community Health Services Foundation Trust 6 years ago
Chrissy Fairey
Patient Experience Information Officer, Patient Experience Team,
Derbyshire Community Health Services Foundation Trust

Admistrator for the Trust

Submitted on 06/11/2017 at 12:09
Published on Care Opinion at 12:34


Thank you for posting your comments. It is always a pleasure to receive such lovely feedback from our patients. All feedback is very much appreciated and I will be sure to share your praise with the Reception and Radiology team at Ilkeston Community Hospital.

I’m pleased to hear you were treated with understanding politeness and compassion; we pride ourselves in treating all patients respectfully so it’s good to hear we did well.

Regards and best wishes

Chrissy Fairey, Patient Experience Information Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from University Hospitals of Derby and Burton NHS Foundation Trust 6 years ago
University Hospitals of Derby and Burton NHS Foundation Trust
Submitted on 15/02/2018 at 11:25
Published on nhs.uk at 15:13


Good Morning

It was very kind of you to take the time to write to the hospital; I am pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the ultrasound clinic at Ilkeston Hospital. I will forward your kind comments to the manager for this department to share with the staff.

Thank you again for taking the time to write into the hospital, it is appreciated.

Patient Advice and Liaison Service (PALS).

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