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Excellent care and attention.

Story from nhs.uk

"Excellent care and attention."

About: The James Cook University Hospital / General surgery

My wife was admitted to ward 25 to the on 3rd Oct to have surgery on her shoulder. The care and attention was exemplary from start to finish. All the staff from nursing, auxiliary, catering and house keeping were a joy and should be complimented. Please pass on our sincere thanks to everyone on ward 25. Thank you.

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Responses

Response from South Tees Hospitals NHS Foundation Trust 6 years ago
South Tees Hospitals NHS Foundation Trust

Submitted on 09/10/2017 at 12:23
Published on Care Opinion at 13:35

Hello,

Thank you for taking the time to share your story.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to the relevant department. If you would like me to pass this on to specific staff members I will need some further details as the information you have given here has been anonymised. If you would like to provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Chloe Holmes - Patient Experience Administration Assistant

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