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"Exceptional."

About: Royal Hallamshire Hospital / Gynaecology

I had a laparoscopy yesterday at Hallamshire and would like to express my gratitude to the staff and the consultant.

The staff in the operation theatre couldn't have been more considerate and caring.

Waking up from the general anestheic was the scariest part of the day however the nurse I woke up to was a godsend and made me feel at ease. The consultant who I cannot thank enough was also there to explain what was done.

After that I was moved to a ward for recovery and the nurses were constantly checking up and listening to me if I needed something.

Each and every member of staff who dealt with me were exceptional without exaggeration and I'm ever so thankful for their kindness and support. Had I knew I would receive outstanding service before my visit I wouldn't have been so apprehensive!!

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 17/10/2017 at 10:31
Published on Care Opinion at 11:57


Dear Madam

Thank you for leaving feedback. Your kind and positive words will mean a great deal to the staff involved who do strive to provide high quality treatment, care and support for their patients. They will really appreciate and be encouraged by your feedback.

With thanks and best wishes

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