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Care Opinion

Heart attack

Posted By Bills here

"Heart attack"

About: East Midlands Ambulance Service NHS Trust / Emergency ambulance Lincoln County Hospital / Cardiology

(as a service user),

It all started one Saturday I was sanding the old emulsion of the ceiling in my bedroom getting it ready for filling the cracks in sanding it smooth and ready for re emulsioning.

At the time I felt fit and well then all of a sudden out the blue. I got this horrendous pain in the centre of my chest. I got off the ladder went in to the living room to where my wife was after pacing up and down for a while I told my wife get my GTN spray quickly. After taking 3 sprays in 5 minute intervals and the pain not showing any signs of subsiding she dialled 999 for an ambulance part of the way through the call her emergency phone went off and it was Emas call centre asking my wife to attend chest pain patient as she is a first responder in our area ha ha.

She had them log her off duty and shortly after the fire engine arrived with 2 more responders in it between them they tried to sort my pain out but to no avail. 35 minutes later the Ambulance arrived with a paramedic and he done a ecg on me then informed me that I was having a heart attack and then put a canular in my wrist the ambulance crew then put me in the ambulance where he could administer morphine he told the technician to take us straight to Lincoln with blues and twos on.

On the long journey the paramedic gave me more morphine and then dia morphine still the horrendous pain would not go in the slightest 12 minutes away from the hospital he radioed through and gave them an updated eta so they could be ready for me. On arrival they rushed me down to the operating theatre where lots of people were waiting for me I was put straight on to a bed and operated on instantly the surgeon said I am not wasting time explaining things I need to get on very quickly and he did.

After the operation I was told I had suffered a massive heart attack and all the right side of my heart has been damaged. I was taken to a ward and was really cared for I would go as far as to say first class service was given from the onset to the end when I was discharged Thank goodness for our NHS and a big thank you

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Responses

Response from United Lincolnshire Hospitals NHS Trust 6 years ago
United Lincolnshire Hospitals NHS Trust

Submitted on 13/10/2017 at 13:13
Published on Care Opinion at 14:06

Dear bills here

Many thanks for your kind words in regards to our service – it really means so much to staff to hear directly from patients that what they come to work to do makes a difference!

We constantly strive to deliver the best care possible and to improve wherever we can. It is vital that we receive feedback from patients (both good and bad) to enable us to do this, so thank you again for taking the time to post the on the website.

We wish you all the very best with your continued recovery and good health for the future.

Best wishes

David

Dr David O'Brien MD FRCP, Consultant Interventional Cardiologist, The Lincoln Heart Centre

Response from East Midlands Ambulance Service NHS Trust 6 years ago
East Midlands Ambulance Service NHS Trust

Submitted on 15/10/2017 at 16:53
Published on Care Opinion on 16/10/2017 at 07:54

Dear Bills,

Thank you for taking the time to share your experience with us and praise our staff who attended you. I am delighted to read that my colleagues helped save your life! I would like to share the positive feedback with all involved in the response to the 999 call, and to do that we need a bit more information. Could you please send the details of your call including time, date and address the ambulance was called to, to our Patient Advice and Liaison Service – emas.pals@nhs.net. We will also then be able to pass on your praise to the fire responders involved.

I hope you are recovering well and would also like to thank your wife for her support to our service through her Community First Responder volunteering.

Kind Regards,

Richard Hunter, Ambulance Operations Manager for Lincolnshire

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Bills here (a service user)

I had two lovely responses to my story thanking me for taking the time to write my story but no thanks is needed because without the help from all involved i would not be here to tell my story all the thanks and praise goes to everyone who cared for me during my time in your care. I am so grateful that we have dedicated people who strive to help others in there time of need you all do a fantastic job thank you all.

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