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Emergency Dentist Sheffield

Posted By Lizzidrip

"Emergency Dentist Sheffield"

About: The Rotherham NHS Foundation Trust Yorkshire Ambulance Service NHS Trust / NHS 111

(as a relative),

My brother in law developed a tooth abscess and was in severe pain while staying with us in Sheffield over bank holiday weekend. It took 6 hours and several calls to be phoned back by 111, we were then phoned by a centre in Doncaster who said no appts for 2 days. He had had max pain relief and was in agony. He then rang his own emergency care centre in Carlisle, , who do not use 111 but have their own access number. A three hour journey back to Carlisle, and an 8pm appointment led to a tooth removed, abscess dealt with, antibiotics. why why, cannot someone in pain be dealt with within 48 hours in Sheffield.

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 6 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust

Submitted on 04/05/2017 at 15:47
Published on Care Opinion at 16:03

Dear Lizzidrip

I note that your are raising your concerns on behalf of your borther in law. I welcome the opportunity to discuss these concerns in more detail and should he wish to do so please advise him to contact the Patient Experience Team on 01709 424461 in the first instance.

Kind regards

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