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Care Opinion

Great service at Musgrove Park

Story from nhs.uk

"Great service at Musgrove Park"

About: Taunton and Somerset NHS Foundation Trust

I recently ended up in A & E with a fractured shoulder (fell of my horse).

With all the complaints about the NHS I would like to say that I received excellent service throughout. Apart from the wait in A & E I was seen on time for every follow up appointment in the fracture clinic,

X-ray and physio at South Petherton. All members of staff were kind and caring and gave clear instructions. Credit where credit is due. You were all amazing.

Gina Leybourn

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Responses

Response from Karen Holden, Associate Director of Patient Centred Care, Patient Experience, Musgrove Park Hospital 6 years ago
Karen Holden
Associate Director of Patient Centred Care, Patient Experience,
Musgrove Park Hospital

Submitted on 11/12/2017 at 10:36
Published on Care Opinion at 11:05

picture of Karen Holden

Thank you for taking the time to leave these positive comments about the service you received at Musgrove and South Petherton. It will really lift the teams to know their input was appreciated. I hope you continue to make a good recovery.

Kind regards

Karen

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Response from Louise Hill, Matron, Paediatric services, Taunton & Somerset NHS Foundation Trust 6 years ago
Louise Hill
Matron, Paediatric services,
Taunton & Somerset NHS Foundation Trust

Submitted on 13/12/2017 at 08:28
Published on Care Opinion at 10:56

picture of Louise Hill

I hope you are recovering well. I'm glad you have been pleased with the service and apologise about the wait in A&E. I hope apart from the waiting time that you were happy with your care in A&E.

Regards

Louise

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